WE'RE HERE TO HELP

Frequently Asked Questions

What is an engineered tap plan?

An engineered tap plan is a professional engineering drawing showing the proposed water and wastewater service connections between a property and Austin Water infrastructure. The plan is reviewed by Austin Water before new service connections can be installed.

Does my project need a City of Austin tap plan?

It depends on the existing services and proposed project. New construction, redevelopment, significant renovations, or changes to existing water and wastewater services may trigger additional Austin Water requirements. We can review your project information and help determine the appropriate next step.

Who can prepare and submit an Austin Water tap plan?

Engineered tap plans submitted to Austin Water must be prepared and submitted by a Texas-licensed Professional Engineer.

Can you submit the tap plan to the City for me?

Yes. We can prepare the engineered tap plan, submit it for Austin Water review, and coordinate applicable revisions and review comments through the approval process.

What do I need to get started?

The property address is the best starting point. If available, also provide your site plan, architectural plans, proposed project scope, and any City of Austin permit information or review comments you have already received.

How long does the tap plan process take?

Timelines vary depending on the project, City review workload, project complexity, and whether revisions are required. Familiarity with Austin Water's requirements can help reduce avoidable comments and unnecessary review cycles, but City review timelines cannot be guaranteed.

Can an existing water or wastewater service be reused?

Possibly. Austin Water may allow qualifying residential projects to retain certain existing service connections depending on the proposed project and existing conditions. This is evaluated on a project-specific basis.

Do you only work with builders?

No. We work with builders, contractors, architects, developers, design professionals, and individual property owners.